1. Introduction

This Privacy Policy (the “Policy”) describes in detail how Master Tax Multiservices (“Master Tax Multiservices,” “the Company,” “we,” “us,” or “our”) collects, uses, processes, stores, protects, and discloses personal and non-personal information (collectively, “Data”) through its website, digital platforms, information systems, and in the course of providing professional services.

Master Tax Multiservices is a company organized and headquartered in the State of Texas, United States of America, providing services throughout the United States and to clients located internationally by electronic and digital means.

The Company is committed to complying with all applicable privacy and data protection laws and regulations, including but not limited to:

• Internal Revenue Code (IRC) and regulations of the Internal Revenue Service (IRS)

• Federal Trade Commission Act (FTC Act)

• Gramm-Leach-Bliley Act (GLBA), where applicable

• California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA)

• Applicable Texas privacy laws and other U.S. state privacy statutes

• Generally recognized international data protection principles

2. Data Controller

The entity responsible for the processing of Data is:

Master Tax Multiservices
State of Texas, United States of America

Any questions, requests, or concerns regarding this Policy or the processing of Data may be addressed through the contact methods provided on the Company’s official website.

3. Scope and Territorial Applicability

This Policy applies to:

• Users, clients, and prospects located anywhere in the United States, regardless of state of residence

• Users and clients located outside the United States, to the extent they access our website or use our services

Where Data is processed outside the user’s country of residence, the Company implements reasonable safeguards to ensure an appropriate level of data protection in accordance with applicable laws.

4. Categories of Data Collected

4.1 Data Collected Automatically

When you access our website or use our digital platforms, certain Data is collected automatically for technical, operational, and security purposes, including:

• IP address

• Date and time of access

• Browser type, version, and language

• Operating system and interface

• Referring URL

• Pages visited

• Session duration

• Data transfer volume

• HTTP status codes

This Data is primarily used to ensure system security, functionality, and performance, as well as for aggregated analytics.

4.2 Data Provided Directly by You

We collect personal Data when you:

• Request information or consultation

• Complete online forms

• Contact us via email, phone, or digital channels

• Engage our tax or advisory services

• Request an ITIN or related IRS services

Such Data may include:

• Full name

• Mailing address

• Email address

• Telephone number

• Tax, financial, and identification information

• Documentation required by tax authorities

• Content of communications

4.3 Sensitive Personal Data

Where strictly necessary to provide tax services, we may process sensitive personal Data, including tax, financial, or identification information. Such Data is handled with enhanced security measures and only where a valid legal basis exists.

5. Purposes of Data Processing

The Company processes Data for the following purposes:

• Providing federal and state tax services

• Preparing and filing tax returns

• Managing ITIN applications

• Complying with legal, regulatory, and tax obligations

• Managing contractual and client relationships

• Communicating with clients and prospects

• Improving website functionality, security, and content

• Performing statistical analysis and usage analytics

• Preventing fraud, unauthorized access, and misuse

Data will not be processed for purposes incompatible with those described above without prior notice or consent where required.

6. Legal Bases for Processing

Data processing is carried out based on one or more of the following legal grounds:

• Performance of a contract or pre-contractual measures

• Compliance with legal and regulatory obligations

• Consent of the Data subject

• Legitimate business interests of the Company, provided such interests do not override the rights of the Data subject

7. Cookies and Similar Technologies

Our website uses cookies, pixels, and similar technologies to:

• Ensure proper website functionality

• Analyze user behavior and traffic

• Enhance user experience

Users may manage cookie preferences via the cookie banner or browser settings. Disabling cookies may affect certain website features.

8. Analytics and Third-Party Tools

We may use web analytics tools and third-party services to collect aggregated or anonymized information. Such providers are contractually required to comply with confidentiality, data protection, and security obligations.

9. Disclosure of Data to Third Parties

Data may be disclosed to:

• Technology and hosting service providers

• Administrative, accounting, and billing service providers

• Tax authorities and regulators, including the IRS

• Courts or governmental authorities where legally required

Master Tax Multiservices does not sell or rent personal Data.

10. International Data Transfers

Due to the national and international scope of our operations, Data may be transferred to and processed in countries outside the United States. In such cases, we implement reasonable safeguards to ensure an adequate level of data protection.

11. Data Retention

Data is retained only for as long as necessary to fulfill the purposes described in this Policy and in accordance with applicable legal, tax, and regulatory retention requirements, particularly U.S. tax laws.

12. Data Security

The Company implements reasonable technical, administrative, and organizational measures to protect Data, in accordance with Privacy by Design and Privacy by Default principles. These measures include access controls, encryption, and internal security policies designed to prevent unauthorized access, loss, or disclosure.

13. User Rights

Depending on your place of residence, you may have the right to:

• Access your personal Data

• Request correction of inaccurate Data

• Request deletion of your Data

• Object to or restrict processing

• Request data portability

Requests may be submitted using the contact methods provided on our website.

14. California Resident Rights (CCPA / CPRA)

Residents of California are entitled to additional rights under the CCPA/CPRA, including:

• The right to know what personal information is collected

• The right to request deletion of personal information

• The right to limit the use of sensitive personal information

• The right not to be discriminated against for exercising privacy rights

15. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal Data from minors.

16. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. The current version will always be available on our website. Continued use of the website constitutes acceptance of any updates.